Get support

We offer you support in lots of ways. Whether you need extra information, you need help with paperwork or support when preparing to attend an appeal, we will do our best to help. Use this page to find out about the different kinds of support we offer.

If you're new to SEND

If you're new to special educational needs and disabilities (SEND) then knowing where to start can be overwhelming. The information on this page can help you understand some of the basics.

Get SEN Support

If your child has special educational needs (SEN) or disabilities, their educational setting can offer extra support. They may also be able to make reasonable adjustments to remove barriers and ensure that your child is able to access provision which is normally available to their peers.

EHC Plans

Use this page to find information on what an EHC Plan is, how to get one and how to get changes made to an existing plan.

Making a complaint

If your child has special educational needs (SEN) or a disability and you are unhappy with the service or the support your child is getting, you should speak with someone as soon as possible.

Mediation, appeals and judicial review

Use this page to understand mediation, appeals and judicial review. Learn who can appeal, what can be appealed and how the process works.

School attendance and exclusions

There are several reasons why a child or young person may be missing school or college. These include exclusion or suspension, inability to attend due to a medical condition, anxiety, or emotionally based school avoidance.