Accessibility statement

Accessibility statement for www.sendiasbathnes.org.uk

This accessibility statement covers the Bath and North East Somerset Special Education Needs and Disability (SEND) Partnership Service (SPS) website.
This accessibility statement applies to www.sendiasbathnes.org.uk

This website is run by Bath and North East Somerset's SEND Partnership Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change the website's text size.
Find content in two or more ways.
Control distracting flickering or movement.
Navigate most of the website using just a keyboard.
Access the content in a logical order even if styling is removed.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Some third-party plugins such as Google Maps, Google Captcha, Google translate and YouTube iframes

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, or easy read:

email sendias@bathnes.gov.uk
call 01225 394382

We’ll consider your request and get back to you within 7 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, use the report a problem with this page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

sendiasbathnes.org.uk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We have done everything within our power to make the website comply but some third-party plugins such as Google Maps, Google Recaptcha, Google translate and YouTube video embeds that are used on this website do not meet WCAG 2.1 success criterion 4.1.1 (parsing) and / or success criterion 4.1.2 (name, role, value) and must be resolved by said third parties. As such, we cannot be sure when these issues will be resolved.